The Supervisory Facility Operations Specialist is responsible for providing leadership, direction, planning, management and administration of complex facilities management, operations and maintenance functions within a zone.

In this position, you will:

• Plan, direct, oversee, evaluate and adjusts the work of the zone through subordinate supervisors and/or managers.
• Perform a wide and complex range of technical and administrative building and facilities management services, including custodial and laborer services; operation, planned (predictive and preventive) and unplanned routine maintenance and repair of building systems (including heating, ventilating, air conditioning, electrical, painting, structural and plumbing), support for special events, pest control, snow removal, and agreed-upon exhibit or program support.
• Develop or lead the development, evaluation and improvement of Smithsonian-wide standards, policies, plans and programs (such as Smithsonian-wide policies or standards for maintenance practices in historic facilities, cleaning and rigging operations used with certain kinds of museum collections, or policies and processes for monitoring, analyzing and measuring organizational performance related to facilities operations and maintenance).
• Advise Building Director(s), occupants and OFMR and serves as liaison with other SF organizations on facility planning and management issues including construction, renovation, safety, space management, facility management policy, and maintenance.
• Develop, implement, control and identify potential problems related to safety programs; coordinates and reviews the overall safety program for the zone and ensures effectiveness of safety initiatives, programs, policies, practices and procedures.
• Develop, coordinate and monitor the budget of the zone. Participates in justifying manpower and dollar resources.
• Assure that subordinate supervisors effectively carry out their personnel management responsibilities and administers a variety of policies to achieve management objectives in such areas as labor-management relations, employee development and training initiatives, diversity, and equal employment opportunity.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job-related competencies below:

1. Skill in directing building management and/or facilities operations and maintenance functions for a large, complex building or a complex of buildings.
2. Knowledge in building management and facilities operations and maintenance including facilities with heavy public visitation facilities which must be maintained within exacting environmental conditions, and/or facilities of historic or monumental nature.
3. Ability to manage and supervise a diverse, multi-skilled workforce including developing high morale; attracting, retaining, motivating and providing guidance to staff; workforce analysis; staff development; and implementing EEO/Affirmative Action policies and programs for a highly performing team.
4. Ability to develop building operations and maintenance standards, and management systems and policies for producing scheduling, work prioritization, work process, and resource planning, such as consulting with outside organizations, relevant publications, developing standards or making presentations through professional societies.
5. Ability to communicate effectively to build cooperative relationships, negotiates solutions, provide customer service, and gain acceptance of plans and solutions.